Privacy Policy
Effective Date: Oct 31, 2025
Last Updated: Oct 31, 2025
1. Overview
MD Connect Referral Management (“MD Connect,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information within the MD Connect Referral Management application (“App”).
The App is intended for authorized healthcare professionals and administrative staff to create, manage, and track patient referrals securely and efficiently.
2. Information We Collect
We collect only the information needed to enable secure referral management and user authentication.
| Type of Information | Examples | Purpose of Use |
|---|---|---|
| User Information | Name, email, phone number, organization, role | Account creation and authorization |
| Referral Data | Patient identifiers and referral details entered by authorized users | Facilitate and track referrals |
| Attachments | Clinical summaries, reports, supporting documents | Secure information exchange |
| Technical Data | Device type, OS version, usage logs, crash reports | Performance and security monitoring |
3. Use of Information
- Authenticate users and manage access rights.
- Create, send, and track referrals between authorized participants.
- Ensure data security and regulatory compliance.
- Analyze aggregated usage to improve functionality.
We do not sell, rent, or trade personal information.
4. Data Security and HIPAA Alignment
All data is encrypted in transit and at rest (SSL/TLS, AES-256). Access is role-based and restricted to verified users. The App and its infrastructure follow HIPAA privacy and security principles for handling Protected Health Information (PHI).
5. Data Retention and Deletion
Data is retained only as long as required by the organization or regulatory guidelines. Users may request data deletion by contacting support@mdconnect.com.
6. Information Sharing
We share information only with:
- Authorized users within the referral network.
- Service providers performing functions on our behalf under confidentiality agreements.
- Regulatory agencies when legally required.
7. User Rights
Authorized users may request to access, correct, or delete their data by emailing support@mdconnect.com. Verified requests are processed promptly.
8. Policy Updates
We may update this Privacy Policy periodically. Material changes will be communicated within the App or by email.
9. Contact
If you have any questions or concerns about your privacy:
Email: support@mdconnect.com
Phone: (407) 790-7860
Mailing Address: 541 S Orlando Ave #301, Maitland, FL 32751